TERMS OF SERVICE / TERMS OF ENGAGEMENT

1.1 Acceptance of Terms

By engaging Growth Works Advisory (“GWA”, “we”, “us”, “our”), you agree to be legally bound by these Terms.
If you do not agree, you must not access or use our services.
1.2 Scope of Services

Services include but are not limited to:
Strategic advisory
Business transformation consulting
Digital and AI advisory
Cybersecurity guidance
Workshops, webinars, training, digital resources

All services are advisory in nature unless expressly contracted otherwise.
1.3 No Guarantee of Outcome

GWA provides strategic guidance based on experience and professional judgment.
We do not guarantee financial results, regulatory outcomes,
operational success, or commercial performance.
1.4 Client Obligations
Clients must:
Provide accurate, lawful information
Comply with applicable laws
Not misuse, replicate, or redistribute proprietary materials
Not engage in defamatory, malicious, or bad-faith conduct

Client misconduct activates indemnity protections under Clause 1.10.
1.5 Intellectual Property
All frameworks, systems, methodologies, templates, branding, written materials,
AI-generated outputs, and strategic models remain the exclusive intellectual property
of GWA unless otherwise agreed in writing.

Unauthorised replication constitutes breach and may trigger injunctive relief.
1.6 Confidentiality
Both parties agree to maintain confidentiality of proprietary or commercially sensitive information.
1.7 Fees & Payment
Fees are payable as agreed in proposal or invoice.
Late payments may incur recovery costs and interest permitted by law.
1.8 Suspension / Termination

We reserve the right to suspend or terminate services where:
. Client conduct is unlawful or abusive
. Payment obligations are unmet
. Reputational or legal risk is created
1.9 Limitation of Liability

Liability is limited to the maximum extent permitted by law and capped at the fees paid for the specific engagement.
Nothing excludes statutory rights under Australian Consumer Law or equivalent protections in other jurisdictions.
1.10 Client Indemnity

The client indemnifies GWA against claims, losses, damages, regulatory complaints, or reputational harm arising from:
. Client misconduct
. Misrepresentation of advice
. Implementation errors outside our control
1.11 Mandatory Dispute Resolution

Before court proceedings:
. Written Notice
. 14-day internal review
. Mediation
. Arbitration (international matters)
. Public complaints during active dispute resolution are prohibited.
1.12 Governing Law

Unless otherwise contracted, Australian law governs these Terms.
See Jurisdiction Clause below.
13. GOVERNING LAW

This Agreement is governed by the laws of Victoria, Australia.
Parties submit to exclusive jurisdiction of Victorian courts unless arbitration is elected.
14. SEVERABILITY

If any provision is invalid or unenforceable, it is severed without affecting the remainder.