Formal Notice – Read Carefully

Growth Works Consulting & Advisory (“Growth Works”) expressly asserts its rights under the uniform Australian defamation law regime, including the serious harm threshold and all available remedies.

Any person or entity intending to make, publish, or continue to publish allegations, commentary, or representations concerning Growth Works must first comply with the following mandatory pre-action requirements.

MANDATORY PRE-ACTION REQUIREMENTS

Before any complaint, allegation, or adverse representation is considered, the complainant must:

  1. Identify Themselves
    • Provide full legal name
    • Provide verifiable contact details
    • Provide the legal entity (if applicable)
  2. Specify the Allegation
    • Identify each allegedly defamatory statement
    • Specify where and when it was made
    • Distinguish fact from opinion
  3. Provide Evidence
    • Supply all supporting evidence relied upon
    • Identify the factual basis for each claim
  4. Demonstrate Serious Harm
    • Articulate how the statement has caused, or is likely to cause, serious harm to reputation or business interests
  5. Submit in Writing
    • All submissions must be made formally and in writing
    • Informal, abusive, or public accusations will not be engaged

Failure to comply with these requirements will result in immediate dismissal of the complaint and may constitute evidence of bad-faith conduct.

NO PUBLIC TRIAL BY MEDIA

Growth Works does not litigate disputes via:

  • social media
  • online reviews
  • public commentary
  • anonymous publications

Any attempt to do so may be treated as aggravating conduct and escalated accordingly.

RESERVATION OF RIGHTS

Nothing in this notice limits Growth Works’ right to:

  • seek immediate injunctive relief
  • issue cease-and-desist notices
  • pursue damages, costs, and remedies
  • rely on documented evidence of bad-faith or malicious conduct

Growth Works reserves all rights at law and in equity.

NO ANONYMOUS COMPLAINTS POLICY

Growth Works does not accept or respond to anonymous complaints, allegations, or reports.

Anonymous communications are:

  • not investigated
  • not acknowledged
  • not escalated

This position exists to protect against misuse, harassment, reputational sabotage, and vexatious conduct.

All complaints must be attributable to an identifiable individual or entity acting in good faith.

NO CLASS ACTIONS / NO COORDINATED COMPLAINT

Growth Works Consulting & Advisory does not accept, recognise, or engage with:

  • class actions
  • group complaints
  • coordinated allegations
  • collective demands
  • campaign-based or activist-driven claims

unless required by mandatory operation of Australian law.

INDIVIDUALISED ENGAGEMENT REQUIREMENT

Anonymous communications are:

  • submitted individually
  • attributable to a single identifiable individual or legal entity
  • based on that party’s direct, personal dealings with Growth Works
  • supported by specific facts and evidence

Growth Works will not respond to complaints that are:

  • aggregated
  • pooled
  • coordinated across multiple parties
  • substantially identical in content or timing
  • orchestrated through third parties, forums, platforms, or campaigns

Such conduct will be treated as bad-faith engagement.

COORDINATED CONDUCT = AGGRAVATING FACTOR

Where evidence indicates that complaints or allegations form part of a coordinated effort to:

  • exert pressure
  • manufacture leverage
  • damage reputation
  • disrupt operations
  • force concessions

Growth Works reserves the right to treat such conduct as aggravating, and to escalate directly to legal remedies without further engagement.

NO REPRESENTATIVE AUTHORITY ASSUMED

Growth Works does not recognise any person or entity as having authority to:

  • represent multiple complainants
  • speak on behalf of a group
  • act as an informal “spokesperson”
  • consolidate grievances

unless such authority is lawfully established and formally verified.

Such conduct will be treated as bad-faith engagement.

RESERVATION OF RIGHTS

Nothing in this clause limits Growth Works’ rights where:

  • a valid statutory class action is commenced in accordance with Australian law; or
  • a regulator lawfully exercises compulsory powers.

Outside these circumstances, collective or coordinated complaint mechanisms are expressly rejected.

NO PUBLIC REVIEWS OR PUBLICATIONS DURING ACTIVE DISPUTE CLAUSE

Where a dispute, complaint, concern, or allegation exists between a party (“the Complainant”) and Growth Works Consulting & Advisory (“Growth Works”), the Complainant must engage exclusively through Growth Works’ formal dispute resolution process.

During any active or unresolved dispute, the Complainant must not publish, communicate, or otherwise disseminate any complaint, allegation, or adverse commentary relating to Growth Works in any public or third-party forum, including but not limited to:

  • online review platforms
  • social media platforms
  • forums, blogs, or public commentary sites
  • media outlets
  • third-party intermediaries

Until the dispute resolution process has concluded.

RATIONALE AND LEGAL BASIS

This requirement exists to:

  • preserve procedural fairness
  • prevent the publication of unverified or disputed claims
  • protect all parties from reputational harm arising from incomplete or contested information
  • ensure disputes are resolved based on evidence rather than public pressure

This clause does not prevent lawful reporting to regulators, courts, or competent authorities.

CONSEQUENCES OF BREACH

Publication of allegations during an active dispute may constitute evidence of:

  • bad-faith conduct
  • malicious intent
  • reputational interference

and Growth Works reserves the right to:

  • immediately terminate engagement
  • refuse further communication
  • pursue legal remedies including injunctive relief and damages
  • rely on such conduct in legal proceedings